Dozens of individuals have recently spoken out about their experiences with the casino on a P&O cruise ship, alleging that they were targeted and taken advantage of. The controversy surrounding the cruise ship’s casino came to light following the tragic death of Shane Dixon, a father of three, who accrued a significant gambling debt of AU$9,000 (US$5,855) while onboard. Dixon had been enticed to continue gambling with offers of a free cruise and complimentary drinks, ultimately falling from the ship as it returned to port.
One of the key issues raised by those coming forward is the inability to self-exclude from the cruise ship casino. Additionally, some individuals claim that they were not allowed to leave the ship due to outstanding debts incurred from their gambling activities. The situation has prompted a law firm in Australia to lead a class-action lawsuit against the cruise ship company, highlighting the need for further policy changes to protect passengers.
Peter Carter of Carter Capner Law emphasized the concerning practice of preventing passengers and their families from disembarking the ship until debts are settled. One particularly distressing account involved a passenger who found themselves in debt to the tune of nearly AU$6,000 (US$3,903) shortly after Dixon’s tragic death. Upon docking in Sydney, they were held onboard for three hours until they threatened to jump into the water and swim ashore, at which point they were finally allowed to leave.
The revelations of exploitation and coercion within the P&O cruise ship casino have sparked outrage and calls for greater accountability. While some policy changes have been implemented in response to Dixon’s death, such as enhanced oversight and support for passengers struggling with gambling addiction, there remains a pressing need for further reforms. The upcoming class-action lawsuit aims to hold the cruise ship company accountable for their practices and ensure that passengers are protected from harm.
In light of these troubling developments, it is imperative for cruise ship operators to prioritize the safety and well-being of their passengers, particularly when it comes to potentially harmful activities like gambling. By implementing stricter regulations, providing adequate support for individuals struggling with addiction, and promoting responsible gambling practices, cruise ships can create a safer and more enjoyable experience for all passengers. Ultimately, the focus should be on creating an environment that is conducive to relaxation and enjoyment, rather than exploitation and harm.